Alex Lustig, a freshman at California Polytechnic State Institute, had come down with mononucleosis, which left him utterly wiped out. He was in need of rest, care and a little homemade food. Once she heard the news, his mother, who lives 16 hours away in Seattle, did what any Jewish mother would: She called in an order of hot chicken soup for her son.

But she didn’t call a takeout place. She called the local Chabad rabbi, who took the order, packaged it up and delivered it to Alex the very same day.

“I was surprised and really thankful,” said Lustig, who at the time was in the process of pledging the Jewish fraternity AEPi and had heard about the soup from one of his fraternity brothers. “Of course, it wasn’t exactly like my mom’s, but it was good.”

Since his fraternity chapter attends Shabbat services at Chabad, he had already met Rabbi Chaim Hilel, co-director of Chabad of SLO & Cal Poly-Rohr Center for Jewish Life. “I think the rabbi is awesome. He makes me feel at home at Cal Poly, which is nice because it’s hard to really get back home.”

Hilel and his wife, Miki, have served as Chabad-Lubavitch emissaries for both the university and the general Jewish community of San Luis Obispo—a coastal town almost exactly between Los Angeles and San Francisco—since 2009. The parents of three young children, he is originally from Montreal; she is from Brooklyn, N.Y.

They run all kinds of Jewish programs, classes and Torah-study sessions, but what has also made them known in university circles is their “Chicken Soup Express,” giving out free, homemade kosher chicken soup to students in need and to members of the general community whose kids are sick.

Third-year student Jeffrey Albaum, who was under the weather on Sunday, got soup delivered to his house by the rabbi.
Third-year student Jeffrey Albaum, who was under the weather on Sunday, got soup delivered to his house by the rabbi.

On any given week, they prepare and deliver about 25 bowls of hot soup. It’s become so popular that when they are out of town, they arrange for a student to deliver it in their stead.

‘Broke Down Barriers’

At first, to publicize the soup service, the rabbi made a magnet for parents to stick on their fridge and help spread the word. But then, social media entered the picture.

“It went viral,” he says, still sounding a bit surprised by all the attention. “It just took off.”

On a Facebook page for the parents of freshmen at Cal Poly, moms and dads started sharing how many times the Hilels had brought chicken soup to students who weren’t feeling well, Jewish and non-Jewish alike. Soon, the Chabad couple started getting referrals—a parent, sibling or friend would let them know who needed a little pick-me-up, sending names, addresses and cell-phone numbers.

Of course, it wasn’t just about the soup. They noted how impressed and moved they were—and still are—by the care and concern the couple has shown for their children.

One mother, Kelly Daly, wrote: “Just a huge shout-out to Rabbi Chaim Hilel! My 1st year just got diagnosed with mono, and soup was there within an hour of my e-mail! My son was SO grateful, as was I, feeling helpless miles away!”

“He delivered soup to my daughter also last week when she had strep, a 102 fever and the flu. She loved the soup and the amazing generosity. What a great human being!” wrote Katie Prescott.

Chabad on Campus, insists the rabbi, is “supposed to be a home away from home.”
Chabad on Campus, insists the rabbi, is “supposed to be a home away from home.”

And as for Janice Miller: “Mine got her soup during one of her 4 bouts of strep freshman year. She’s a junior now and has been healthy since, but I made a donation last year and will this year, too—what a gift he offers.”

Kris Fuss received more than 100 likes to her post. “I just had soup delivered to my sick daughter via the Rohr Center for Jewish Life. Thank you so much for posting about it here . . . I’m very grateful! BTW, my daughter loved the soup! It’s so hard to be away from your kids when they are sick so it was good for this momma’s heart to be able to do something for her.”

Some 20,000 students attend Cal Poly. About 800 to 1,000 of them are Jewish, according to the rabbi, who keeps an email list with 300 or so names of people he knows. He says they’ve gotten hundreds of comments about the soup deliveries through social media—and they keep rolling in.

Miki Hilel runs other food-related programs, such as challah-baking for women and “Cookies and Conversation.”
Miki Hilel runs other food-related programs, such as challah-baking for women and “Cookies and Conversation.”

It has also brought some Jews into the fold, though the Hilels note that on average, they give out more soup to non-Jewish students. One local business owner they’d been reaching out to for years saw a post about the soup deliveries and ended up sponsoring an event. A few Jewish students they hadn’t interacted with previously started coming after they received soup, one regularly. Parents donated during a recent matching campaign fundraiser because of all the positive comments on social media.

On a typical Shabbat, more than 100 students come to the Chabad House (double that for Rosh Hashanah dinner). They expect to host 250 people for Passover. And they sponsor other food-related programs that appeal to college students: challah-baking in the Hilel kitchen, and “Cookies and Conversation” every Tuesday with Miki Hilel.

“The soup broke down barriers,” says the rabbi. “The students don’t wonder, ‘What do they want from me?’ ”

Instead, they get something when they need it most. That’s a big draw for young adults; it’s genuine—and as for the soup itself, it’s a little reminder of home.

Chabad on Campus, insists Hilel, is “supposed to be a home away from home.” It’s a place where students can find social events, educational programs, Torah classes, kosher food and Jewish holiday celebrations. It’s a place where they can come to and talk about college life and some of the challenges that go with it. And in this city (population nearly 50,000), one of California’s oldest communities, it’s also a place where they can find comfort in the form of hot chicken soup.

The city of San Luis Obispo, Calif. (Photo: Wikimedia Commons)
The city of San Luis Obispo, Calif. (Photo: Wikimedia Commons)